Position Title

Intake Specialist

Schedule

• Availability: Monday to Friday | 7:00 a.m. - 10:00 p.m. EST


• Rest Days: Rotating every 3 weeks


• Weeks 1-3: 2 rotating days off (Mon-Fri)


• Weeks 4-6: 2 fixed days off (Sat-Sun) Cycle repeats

About the Role

Key Responsibilities

• Handle inbound/outbound calls and digital inquiries quickly and effectively.


• Actively listen, ask investigative questions, and document case details.


• Meet or exceed daily productivity quotas.


• Guide potential clients through intake and closing deals.

Qualifications

• High school diploma.


• Strong computer skills; proficiency in Microsoft Office.


• English level: C1+ (Spanish is a plus).


• Typing speed: 30+ WPM.


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