Customer Service Representative (Join Now)

Synlink Recruitment Outsourcing Co. Inc.

On-site - Taguig

No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Work-Life Balance

Flexible Hours

Responsibilities

• Act as the first point of contact for members, patients, beneficiaries, or providers, handling inquiries about healthcare benefits, coverage, claims, billing, eligibility, and account issues.
• Respond to inbound calls (and sometimes outbound calls) professionally and courteously, delivering clear, accurate information and support.
• Educate customers about their healthcare plan, benefits, cost‑sharing, prescription coverage, and how their plan works.
• Research and help resolve premium billing discrepancies, claim sta...