Our Customer Service Representatives assist customers online, in person, and over the phone, while providing world-class customer service throughout the great state of Tennessee.


To succeed in this role you will need to be a positive, motivated employee. Our stores are open 365 days a year, so employees must be available for a variety of shifts including weekends and holidays!


What You'll Do


+ Welcome customers and work to provide the best customer experience possible

+ Help customers with loans, check cashing, wire transfers, money orders, and bill payments

+ Work with team leads to meet and exceed monthly goals

+ Accurately assist customers with loan applications to completion

+ Answer any and all customer questions

+ Use company best practices to provide consistent and amazing customer service

+ Work with money – being able to reconcile a cash drawer accurately is a must!

+ L...