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Customer Service Representative

Company

Centennial Bank

Location

Knoxville, Tennessee

Posted

May 31, 2026

Position Overview

GENERAL DESCRIPTION OF POSITION

Provide customer service to Bank customers and assist in operations. Handle customer transactions, cross-selling of MCB products. Balance currency, coin, and checks in cash drawers at end of business day, and calculate daily transactions using computers, calculators, or adding machines. Assist Branch Manager with scheduling and problem resolution as needed.


ESSENTIAL FUNCTIONS:


1. Customer and Account Service

  • Be a primary contact for consumer banking, proactively learning about our customers and their needs, and providing a knowledgeable point of contact.

  • Represent the Bank positively, courteously, and with the greatest concern for the customer’s interest.

  • Be friendly. Smile when dealing with customers. Reserve personal concerns for personal time away from the Bank.

  • Assist customers with opening, maintaining, and closing accounts. Recommend services that will me...

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