Hiring: Customer Service Executive (Chat & Voice Process) - Teleperformance
Location:

Kolkata
Shift:

Rotational (Including Night Shifts)
Working Days:

5 Days Working | 2 Rotational Week Offs
Job Overview
We are looking for enthusiastic and customer-focused individuals to join our team as

Customer Service Executives

for an

International Voice Process . This role involves assisting global customers, resolving queries, and delivering a high-quality customer experience.
Key Responsibilities
Handle customer queries via

chat and voice support

(international clients)
Provide

accurate and timely information

to customers
Troubleshoot issues and

escalate cases when required
Maintain

high quality service standards

in every interaction
Follow defined

process guidelines and performance metrics
Eligibility Criteria
Qualification: