Description
We are seeking a Customer Service Representative to join our client's team in Leola, PA. This contract-to-hire opportunity serves as a key liaison between customers, vendors, and internal teams, providing responsive support and resolving service-related and product inquiries with professionalism and care. The ideal candidate will bring strong communication, organizational, and problem-solving skills, along with a customer-focused mindset and attention to detail, to ensure a positive experience and timely resolution of customer needs.


Responsibilities:

+ Serve as the primary point of contact for customer inquiries, service-related concerns, and product support needs.

+ Coordinate with internal departments to ensure timely resolution of customer requests and service issues.

+ Maintain detailed and accurate records of customer interactions, case updates, and outcomes within company systems.

+ Provide guidance on product ca...