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Customer Service Representative

Company

Nexus Dynamix Opc

Location

makati, metro manila

Posted

July 01, 2026

Position Overview

This is a full-time, on-site position in Makati, with no experience required, and a bachelor's degree.

Job Description

  • Coordinate and manage patient recall efforts and referral tracking to ensure continuity of care.
  • Schedule patient appointments accurately based on provider availability and patient needs.
  • Perform accurate and timely data entry into electronic health records and other systems.
  • Verify insurance eligibility and benefits prior to appointments and assist patients with questions related to coverage.
  • Communicate effectively with patients, providers, and internal departments to facilitate a smooth patient experience.
  • Maintain confidentiality of all patient information in compliance with HIPAA and organizational policies.

Required skills include being a team player, problem-solving, organizational skills, interpersonal skills, customer service, English language proficiency, and a strong work e...

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