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Customer Service Representative

Company

Scotiabank

Location

mascouche, lanaudière

Posted

June 05, 2026

Position Overview

Provide exceptional customer service as a Customer Service Representative. Focus on understanding client needs while representing the branch as the primary point of contact and digital banking expert.

This role prioritizes building strong customer relationships and delivering top-notch service throughout their financial journey. You will engage with clients, solving problems and explaining complex concepts simply. Success in a performance-driven culture is vital, as is your willingness to learn and contribute to a collaborative team environment.

Key Responsibilities:
• Build and maintain strong customer relationships
• Facilitate daily transactions efficiently
• Identify sales opportunities to meet targets
• Share knowledge about digital banking solutions
• Actively listen to and resolve customer inquiries

Requirements:
• Proven experience in customer service related roles
• Technical confidence in promoti...

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