Description
Robert Half is seeking a Bilingual Customer Service Representative (English/Spanish) for a growing client in the manufacturing industry. This role is ideal for someone who enjoys helping customers, solving problems, and building strong relationships. The ideal candidate is professional, organized, and thrives in a fast-paced environment while delivering exceptional customer service in both English and Spanish.


Key Responsibilities

+ Provide exceptional customer service via phone, email, and chat in both English and Spanish.

+ Respond to customer inquiries regarding products, pricing, order status, shipments, and account information.

+ Resolve customer concerns and complaints promptly while maintaining a positive customer experience.

+ Process customer requests, returns, credits, and account updates accurately.

+ Coordinate with internal departments, including sales, warehouse, and operations, to ensure timely r...