Description
Robert Half is partnering with a growing organization to identify a professional and customer-focused Bilingual Customer Service Representative. This position is ideal for someone who enjoys helping others, resolving concerns, and delivering a positive customer experience in a fast-paced environment.


Candidates must be fully bilingual in English and Spanish and comfortable communicating with customers by phone, email, and other support channels.


Key Responsibilities

+ Respond to customer inquiries by phone, email, and other communication channels in both English and Spanish

+ Provide accurate information regarding products, services, orders, accounts, policies, and procedures

+ Assist customers with placing orders, processing requests, updating account information, and resolving service-related concerns

+ Investigate customer issues and provide timely, professional solutions

+ Document customer i...