Position Overview
Description We are looking for a Customer Service Representative to join our team in Midland, Texas in a Contract to Permanent position. This role is ideal for someone who enjoys helping customers, managing daily administrative tasks, and keeping information organized in a fast-paced environment. The position supports core customer service operations through communication, scheduling coordination, document handling, and accurate record updates.
Responsibilities:
β’ Respond to incoming customer calls professionally and provide timely assistance with questions or service needs.
β’ Place outbound calls as needed to follow up with customers, confirm details, and support ongoing service activities.
β’ Coordinate and maintain scheduling activities to help ensure appointments and daily operations run smoothly.
β’ Digitize and organize paperwork by scanning documents and maintaining accessible electronic records.
β’ Enter customer and service-related information into interna...