Description
Our client is seeking a friendly, professional, and dependable Customer Service Representative to join their team in the Twin Cities. This fully on-site role is ideal for someone who enjoys helping customers, solving problems, and creating a positive experience through strong communication and responsive support.

Key Responsibilities

+ Serve as a primary point of contact for customers by phone, email, and in person as needed

+ Respond to customer inquiries, resolve issues, and provide accurate information in a timely manner

+ Process orders, account updates, service requests, and other customer transactions

+ Document customer interactions, concerns, and resolutions in internal systems

+ Coordinate with internal departments to ensure timely follow-up and issue resolution

+ Maintain a high level of professionalism and customer care in every interaction

+ Assist with billing questions, product or serv...