Join Lactalis Canada as a Customer Service Representative in Mississauga, Ontario. Focus on order management, customer inquiries, and logistics in a hybrid working environment.
This position is essential for managing national customer accounts effectively. You will engage with Warehouse and Distributor customers, ensuring their issues are resolved while processing incoming orders and maintaining inventory levels. Your analytical skills will support daily product supply activities and improve order fulfillment rates through SAP.
Key Responsibilities:
• Provide customer service to warehouse and distributor clients
• Process incoming orders and analyze data
• Investigate issues with 3rd party logistics
• Support sales with product summaries and solutions
• Produce reports to identify key product issues
Requirements:
• Bilingualism is required for effective communication
• Experience with order management and logistics
• Strong data entry and SAP skills
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