America's Job Portal
π We're Hiring: Customer Support Executive | Mohali | On-site
Are you looking to start or grow your career in customer support? Join our team as a Customer Support Executive in Mohali and help deliver exceptional customer experiences through email and chat support.
Location
Mohali (On-site)
Role: Customer Support Executive
Key Responsibilities:
β Assist retail sellers with account, inventory, and order-related queries via email and chat.
β Resolve customer concerns efficiently while maintaining high service quality.
β Communicate professionally with excellent grammar, tone, and formatting.
β Meet key performance metrics, including response time and customer satisfaction.
β Navigate multiple internal systems simultaneously to troubleshoot and resolve customer issues.
Eligibility