Description We are looking for a Customer Service Representative to join a busy team in Maryland. This contract opportunity with potential for a permanent role is well suited for someone who enjoys balancing customer interaction, order coordination, and technical learning in a high-volume setting. The person in this role will serve business customers, support field sales partners, and help ensure quotes and orders are handled accurately from initial inquiry through completion.

Responsibilities:
• Manage daily customer communication by phone and email, responding to inquiries, resolving issues, and providing a high level of service to business accounts.
• Enter and review a steady volume of orders and quotations each day, ensuring pricing, product details, and supporting information are accurate and complete.
• Develop customer proposals that clearly outline scope, conditions, and relevant exceptions so expectations are properly documented.
• Partner with outside sa...