Customer Service Representative (Permanent Role)

Location: Alabang, Muntinlupa (Onsite)

Employment Type: Permanent

Joining: Immediate

Job Responsibilities

• Handle inbound and outbound customer inquiries via phone, email, or chat.
• Provide accurate information and resolve customer concerns promptly.
• Deliver excellent customer service while meeting quality and productivity targets.
• Document customer interactions accurately in the system.
• Follow company policies and maintain data confidentiality.
• Collaborate with internal teams to ensure timely issue resolution.

Requirements

• At least a High School Graduate, Senior High School Graduate, or College Graduate.
• Previous Customer Service/BPO experience is an advantage, but fresh graduates with excellent communication skills may also be considered.
• Strong...