Position Overview: Communicate customer delivery needs and appointment dates/times, quote rates of customer and relates service requirements to dispatchers. Regularly use own discretion and judgment in making independent pricing decisions. Quote and maintain Special Price Quote decisions without supervision.
Essential Functions
Receives/schedules all delivery orders and requests from customers and must exercise discretion and use independent judgment when relating customer requests, schedules and informing dispatch.Enters all orders into computer for dispatch – technical lines require specialized training, experience or knowledge of transportation industry.Ensures rail billing is in place before containers are delivered to railroad and if necessary ensures in-bound documentation is properly validated with US customs. Verifies bookings are released at depots for export moves, and traces import containers on the rail to confirm delivery is made b...