Position Overview
90% 90% 4 out of 5 Daily Call Volume40β60 calls/day Weekly Feedback Report Submitted every Friday
Working Hours: 10 AM β 7 PM, Monday to Saturday (Sunday off)
Reporting To: Operations & Brand Manager
Why Join SUNYA:
Get in early at a growing D2 C brand β your work will directly shape the customer experience.
Clear KPIs and structured role β no ambiguity about what success looks like.
Work closely with the founder and manager in a small, fast-moving team.
Opportunity to grow into a Customer Support Lead role as the brand scales.
How to Apply: Send your resume and a short Whats App voice note (1β2 minutes) introducing yourself in Hindi to . We want to hear how you communicate β that's the job.