Overview

We are seeking a detail-oriented and customer-focused Customer Service Representative (Non-Voice) Cantonese Speaking to support an established insurance client. This role primarily involves handling customer inquiries via written channels (email, chat, and back-end processing), ensuring accurate and timely resolution while maintaining high service standards.

Qualifications

• Requirements:

  • Language:
    • Fluent in Cantonese (read & write) – mandatory
    • Good command of English
  • Education & Experience:
    • Fresh graduates are encouraged to apply
    • Customer service or internship experience is an added advantage
  • Skills:
    • Strong written communication skills
    • Good problem-solving and analytical abilities
    • Attention to detail and accuracy
    • Ability to multitask...