Description We are looking for a Customer Service Representative to support customers from our Norcross, Georgia location in a fast-paced service environment. This Long-term Contract position focuses on delivering prompt, accurate assistance with quotes, orders, product information, and shipment updates. The ideal candidate is organized, responsive, and comfortable coordinating with internal teams to ensure a smooth customer experience.

Responsibilities:
• Create and send customer quotations with careful attention to accuracy, pricing, and turnaround time.
• Input sales orders into company systems, verify key details, and confirm information with customers as needed.
• Investigate product requests to determine the correct part numbers for orders and general inquiries.
• Monitor open orders and follow up proactively to help keep shipments and deliveries on schedule.
• Respond to customer questions about availability, pricing, order progress, and shipping status t...