Description
Customer Service Representative

Job Description:

We are looking for a Customer Service Representative to serve as the primary point of contact for customers, providing product or service information and resolving issues efficiently. This role is ideal for someone who is empathetic, solutions-oriented, and service-driven.

Responsibilities:

+ Answer incoming calls, emails, and chat inquiries from customers

+ Resolve customer concerns related to orders, billing, accounts, or services

+ Document interactions in CRM or ticketing systems

+ Escalate complex issues to the appropriate team members

+ Maintain a high level of professionalism and customer satisfaction

Requirements
Requirements:

+ Previous customer service experience preferred

+ Strong communication and problem-solving skills

+ Ability to manage high-volume interactions

+ Familiarity with CRM sys...