Position Overview
Description
A growing distribution and logistics company in Oceanside is seeking a Customer Service Representative to support clients, process orders, and provide exceptional service throughout the customer experience. This is a fantastic opportunity for someone who enjoys problem-solving, communicating with customers, and working in a collaborative office environment.
You'll become an important member of a team dedicated to delivering outstanding service while helping customers receive timely and accurate support.
Responsibilities
Customer Support
+ Respond to customer inquiries via phone, email, and online requests
+ Process customer orders and provide order status updates
+ Resolve customer concerns professionally and efficiently
+ Coordinate with warehouse and shipping teams regarding deliveries
+ Maintain accurate customer records within the CRM system
Administrative Support
+ Prepa...