JOB DESCRIPTION
DUTIES AND RESPONSIBILITIES:
* • Provide superior customer service to all internal/external business partners
* • Assume ownership and timeliness in handling agency inquiries and policy change requests in an efficient, accurate and professional manner
* • Responsible for the issuance of personal insurance new business, endorsements and renewal policies.
* • Demonstrate the ability to analyze information to make appropriate decisions and solve problems
* • Maintain basic knowledge of P&C principals and company products while following basic underwriting guidelines
* • Effectively navigate multiple systems and applications to research, analyze and resolve customer inquiries.
* • Maintain established levels of productivity and quality standards within a fast-paced environment.
Process assigned work within the established time frames
QUALIFICATIONS
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