Position Overview
Description We are looking for a Customer Service Representative to join a construction and contractor-focused team in Ontario, California. This Contract position is ideal for someone who enjoys supporting customers, handling a steady volume of calls, and ensuring orders are processed accurately. The person in this role will serve as a key point of contact for incoming inquiries while delivering attentive service and dependable follow-through.
Responsibilities:
β’ Respond to incoming customer calls with care, providing clear information and timely support.
β’ Assist customers with questions related to products, services, and order status while maintaining a high standard of service.
β’ Enter customer orders accurately into the appropriate system and verify details to reduce processing errors.
β’ Make outbound calls when needed to confirm information, provide updates, or follow up on customer requests.
β’ Document customer interactions thoroughly so inquiries, concern...