Position Overview
Description
We are looking for a part-time Customer Service Representative to join our team on a contract basis in Oshkosh, Wisconsin. In this role, you will provide exceptional support to customers while managing various inside sales and administrative tasks. You will play a key part in processing orders, addressing customer inquiries, and ensuring smooth communication across departments.
Responsibilities:
β’ Process customer requests for quotes and purchase orders promptly and accurately.
β’ Respond to inquiries regarding order status, pricing, and product information.
β’ Collaborate with sales representatives and account managers to address customer needs and concerns.
β’ Ensure all sales orders, shipment documents, and export paperwork comply with company policies and procedures.
β’ Maintain records of sales activity, customer commitments, and complaints to support the Vice President of Sales & Marketing.
β’ Coordin...