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Customer Service Representative (Portuguese)

What you'll own

Issue Handling: Manage payment and account-related concerns, investigate issues, and escalation complex cases when necessary.

Coordination & Knowledge: Maintain knowledge of products, policies, and procedures while collaborating with internal teams to support customer needs.

What you'll bring

High School Diploma or Equivalent

Fluent in Portuguese and English (verbal and written)

At least 6 months to 1 year of experience in a customer support, contact center, or BPO environment is preferred

Strong customer service and communication skills

Ability to handle routine customer inquiries while maintaining professionalism and accuracy

Comfortable working in a P...