Job Description
This individual will serve as a primary point of contact for customers, supporting the daily flow of documentation, transactions, and service-related inquiries in a high-volume environment. The right candidate will collaborate closely with internal teams to ensure records are accurately maintained, customer needs are addressed promptly, and sales-adjacent processes run efficiently. With an average of approximately 138–145 inbound calls per day across the team, strong communication skills and a positive, team-first attitude are absolutely essential. A commitment to workplace safety, sharp attention to detail, and the ability to thrive in a constantly changing, fast-moving setting are non-negotiable for success in this role.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualif...