Position Overview
Description We are looking for a Customer Service Representative to support airport guest assistance operations for a Contract position based in Queens, New York. In this role, you will help create a smooth and welcoming experience for travelers and event attendees by providing responsive, detail-oriented service at designated airport locations. This opportunity is ideal for someone who communicates clearly, stays organized in fast-paced environments, and is comfortable assisting guests throughout scheduled daily coverage periods.
Responsibilities:
β’ Welcome arriving guests at assigned airport meeting points and provide clear guidance for next steps in their travel or event experience.
β’ Deliver friendly, detail-oriented customer support by answering questions, resolving routine concerns, and directing individuals to the appropriate contacts when needed.
β’ Manage high-volume interactions efficiently while maintaining accuracy and a positive service attitude in busy ai...