On-site - Quezon City No Exp Required High/Senior High School Full-time

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Job Description

Job Summary

We are looking for a responsive and customer-oriented Customer Service & Sales Associate to handle online inquiries, calls, and messages across different platforms. The role involves assisting customers, answering questions, and converting inquiries into sales while providing excellent service.

Key Responsibilities

• Respond promptly to customer inquiries via:
  • Facebook Messenger
  • Instagram
  • Lazada / Marketplace
  • SMS and phone calls
• Assist customers in choosing the right products based on their needs
• Prepare quotations and guide customers through the buying process
• Follow up inquiries and convert leads into sales
• Coordinate with store team for product availability and scheduling
• Record customer ...