🚚 Be the Connection That Keeps Everything Moving
Great customer service is more than answering questions—it's building trust, solving problems, and delivering peace of mind. In this role, you'll serve as the primary point of contact for customers, ensuring they stay informed and supported throughout the shipping process.
If you thrive in a fast-paced environment, enjoy helping people, and want to join a company that values teamwork, growth, and promoting from within, this is an opportunity to build a long-term career with a team that recognizes hard work and rewards performance.
Position Overview
The Customer Service Representative plays a key role in supporting daily operations by managing customer communications, generating freight quotes, processing invoices, coordinating with internal teams, and ensuring customers receive timely updates regarding their shipments. This role is heavily focused on customer communication, problem-solving, and maintaining positive client rel...