Position Overview
Customer Service Representative
Be the voice customers trust.
We're seeking a customer-focused professional to provide exceptional service and support. If you enjoy helping people, resolving issues, and working in a fast-paced environment, this is a great opportunity to join a team that values service excellence.
Responsibilities
+ Answer inbound customer calls and process new service requests, service changes, and cancellations
+ Accept customer payments and assist with billing inquiries
+ Update and maintain customer account information
+ Resolve customer concerns professionally and efficiently
+ Work with customers and internal teams to determine service needs and identify effective solutions
Qualifications
+ 1β2 years of customer service or call center experience
+ High school diploma or equivalent
+ Strong communication and problem-solving skills
+ Ability to multitask and navigate m...