Position Overview
Description
We are looking for a dependable Customer Service Representative to focus on outbound calling and appointment scheduling in Henrico, Virginia. This contract to hire opportunity is well suited for someone who enjoys structured, process-driven work and takes pride in completing tasks accurately and consistently.
Responsibilities:
β’ Place large volume of outbound calls daily to schedule appointments.
β’ Carry out daily tasks by following established procedures with close attention to accuracy, consistency, and detail.
β’ Use Microsoft Office applications to enter information, update records, and prepare basic administrative documents.
β’ Coordinate schedules and manage calendar-related activities to support operational and delivery needs.
β’ Maintain organized documentation and ensure customer and administrative information is recorded correctly.
β’ Support recurring administrative workflows that require the sa...