Description
We are looking for a Customer Service Representative to join a collaborative team in Michigan. This contract opportunity with potential for a permanent role is ideal for someone who enjoys balancing customer support, administrative coordination, and warehouse-related order activities in a small, relaxed workplace. The right candidate will be comfortable shifting between priorities, maintaining accuracy in daily tasks, and learning new systems such as QuickBooks, Salesforce, and Google Drive.


Responsibilities:

+ Respond to inbound customer inquiries via phone and email, providing accurate and timely assistance.

+ Prepare pricing quotes and accurately manage billing information.

+ Coordinate the picking and shipping of products from the warehouse, ensuring all items meet quality standards.

+ Maintain and update records using tools such as QuickBooks, Salesforce, and Google Drive.

+ Schedule appointments and manag...