Description We are looking for a customer-focused detail-oriented individual to support student financial service inquiries at a higher education institution in Saint Paul, Minnesota. This Long-term Contract position is fully on-site and offers the opportunity to assist students with account-related questions while delivering a welcoming and solutions-oriented front desk experience. The person in this role will help students understand balances, payment options, and account activity, while also supporting daily administrative and financial service tasks. Success in this position requires patience, strong communication skills, and comfort working across multiple systems.

Responsibilities:
• Serve as the first point of contact at the front desk, greeting students and responding to questions about account balances, payment plans, and general financial account concerns.
• Assist students with reviewing account details, researching discrepancies, and providing clear, accurate...