Assist customers with inquiries and resolve issues promptly.

Provide accurate information about products and services.

Maintain a positive, empathetic, and professional attitude toward customers at all times.

Collaborate with team members to achieve customer satisfaction and operational goals.

Collaborate with team members to enhance customer satisfaction.





Requirements

Educational Qualifications: High School Diploma or equivalent

Experience Level: 1 year BPO experience

Skills and Competencies: Strong customer service skills

Skills and Competencies: Excellent organizational skills

Skills and Competencies: Proficiency in scheduling and back office support

Skills and Competencies: Experience in a call center environment is a plus

Qualities and Traits: Strong communication and interpersonal skills