Viewer Experience Advocate
Workplace Type: On-site
Location: 4511 Horizon Hill Boulevard, San Antonio, TX 78229
Placement Type: Contract-to-Hire
Pay: $17.75/hr
Duration: 4 month Contract to Hire (Temp to Perm)
Start Date: August 31st, 2026

About the Role
We are seeking skilled Customer Service Representatives (Viewer Experience Advocates) to join a high-performing team supporting a major global streaming platform. In this role, you will handle viewer inquiries via phone and chat, providing exceptional customer support and troubleshooting assistance to ensure a seamless streaming experience.
This is a great opportunity for individuals with strong communication skills, previous customer service experience, and the ability to thrive in a fast-paced, high‑volume environment.
This position is 100% onsite for the first 90 days. After conversion, employees may be eligible for remote work based on performance and meeting home‑office technical requirements.