Description We are looking for a Customer Service Representative to support a busy contact center team. This is a Contract position suited for someone who enjoys assisting customers, managing service requests, and providing prompt, clear communication. The person in this role will handle a high volume of calls, process orders accurately, and help create a positive experience with every interaction.

Responsibilities:
• Respond to incoming customer calls with empathy and a solutions-focused approach.
• Assist customers with questions, service requests, and issue resolution while maintaining a high standard of support.
• Enter customer orders and update account details with accuracy and attention to detail.
• Manage both inbound and outbound calls to follow up on requests, confirm information, and provide timely updates.
• Document customer interactions clearly to ensure records remain complete and up to date.
• Coordinate with internal teams when needed to reso...