Position Overview
Description We are looking for a Customer Service Representative to support daily front-office and patient service operations for an ambulatory clinic. This long-term contract opportunity is ideal for someone who brings strong communication skills, attention to detail, and a patient-focused approach to every interaction. In this role, you will help create a welcoming experience by coordinating appointments, handling calls, and supporting smooth clinic flow while working closely with both administrative and clinical teams.
Responsibilities:
β’ Respond to inbound patient calls promptly, provide helpful information, and direct inquiries to the appropriate team members when needed.
β’ Arrange and update appointments, maintain organized daily schedules, and help ensure efficient patient flow throughout the clinic.
β’ Welcome patients upon arrival, assist with intake steps, and prepare them for their visit in a courteous and detail-oriented manner.
β’ Enter and update servic...