**Work Schedule**

Standard (Mon-Fri)

**Environmental Conditions**

Office

**Job Description**

**Position Summary**

Serve as the primary operational interface between customers, Sales, Supply Chain, Finance, and other cross-functional teams. Responsible for end-to-end order management, customer support, sales operations coordination, and business process execution to ensure customer satisfaction, revenue realization, and operational excellence.

**Key Responsibilities**

**Order Management & Customer Service**

+ Manage the complete Quota-to-Cash (QTC) process from order receipt through delivery and billing.
+ Create, update, and maintain sales orders in ERP systems, ensuring data accuracy and compliance with company policies.
+ Monitor order status and proactively manage open, blocked, delayed, or at-risk orders.
+ Coordinate with customers, Sales, Supply Chain, Logistics, and Finance teams to resolve...