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Customer Service Representative - SM City North EDSA

Company

Sapient Global Services

Location

malabon, national capital region

Posted

June 18, 2026

Position Overview

We are mass hiring for Call Center Agents as prior in our Metro Manila sites!



Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY!



Responsibilities:

• Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary to ensure swift resolution.

• Update and maintain accurate records of customer interactions, transactions, and order details in the system.

• Stay updated on company policies, procedures, and services to provide accurate information to customers

• Contribute to a positive and collaborative team environment.



What We’re Looking For:

• High school graduates (old curriculum), ALS passers, fresh grads welcome!

• No call center experience? No problem — we’ll train you.

• Good communication and problem-solving skills.

• Willing to work onsite in Metro Manila

• Career shifters and experienced CSR agents are welcome.


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