Description We are looking for a Customer Service Representative to support a retail furniture operation in Stamford, Connecticut. This is a Contract position focused on delivering a positive customer experience through detail-oriented call handling, accurate order support, and timely issue resolution. The ideal candidate is comfortable working in a fast-paced call center environment and can communicate clearly with customers while managing service requests efficiently.

Responsibilities:
• Respond to incoming customer calls with empathy and a solutions-focused approach.
• Assist customers with product questions, order updates, delivery inquiries, and general service-related concerns.
• Enter and update customer orders accurately while maintaining careful attention to detail.
• Place outbound calls as needed to confirm information, provide follow-up, or resolve outstanding service matters.
• Document customer interactions thoroughly to ensure accurate records and...