Job Title: Customer Services Professional

Location: Stoke Poges

Contract Length: 1 Year (Fixed-Term Contract)

Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is currently recruiting for a Customer Support & Telephony Representative. This role is essential for maintaining our high standards of customer engagement, ensuring every inbound and outbound contact is handled with the utmost professionalism and care.

Job Purpose

The primary purpose of this role is to manage large volumes of customer inquiries and outbound campaigns via telephone. This position requires high levels of resilience; the core of the role involves continuous, high-volume calling which can become repetitive and demanding. We are seeking an individual who can maintain a high level of energy, enthusiasm, and quality of service throughout long periods of phone-based work.

Responsibilities

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Handle a high volume of consecuti...