We are currently hiring for one of the Logistics - MNC Client - one of the worlds largest network for Logistics & Shipments.
Work Location:

DLF Cybercity, Gurgaon
Role Name:

Customer Service Agent - Inbound US Process
Work Days:

5 days working (rotational offs) - all night shift role.
Work Timings:

Between 05:30 PM IST to 04:30 AM IST - Rotational
Interview:

Face to face only (so share resume only if you are available inperson) to attend
Compensation to expect:

upto 6 LPA max + Night Shift Allowance + Cab facility*

Responsibilities
Communicate with US customers via phone

& assist them on queries / escalations raised.
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms

Qualifications:

At least 6 months - 5 years' of relevant work experience in Voice pr...