πŸ‡ΊπŸ‡Έ USAJobs.work

America's Job Portal

← Back to USA Jobs

Customer Service Representative

Company

Materion

Location

Tokyo, Japan

Posted

July 08, 2026

Position Overview

At Materion, everyone is included, respected and offered opportunity to grow. Join us!

Key Responsibilities:

+ Communicate directly with customers via telephone / email regarding inquiries, orders, expedites and complaints.

+ Quote to customers.

+ Negotiate and adjust shipping schedule with customers, freight forwarders, Materion US Service Centers, and other Materion locations as required.

+ Check inventory and product specifications to meet customer requirements.

+ Enter customer orders and purchase to the global plants.

+ Handle Import and Export documents (invoice, packing list, shipping instructions, B/L, L/C, insurance policy) and coordinate shipping schedules with freight forwarders and customers.

+ Inventory management of Performance Solutions products.

+ Handle customer complaints (Return, credit notes) and work with Account Managers to resolve.

+ Special tasks may be r...

Ready to Apply?

Join thousands of Americans building their careers

Apply Now