Position Overview
We are seeking an enthusiastic and customer-focused Customer Service Representative to join our team. In this role, you will be the first point of contact for customers, providing exceptional service through phone, mail, and in-person interactions. The ideal candidate is organized, detail-oriented, and enjoys working in a collaborative office environment where teamwork and customer satisfaction are top priorities.
Key Responsibilities

+ Provide customer support through telephone, mail, email, and direct personal contact.

+ Handle approximately 30 customer calls per day, answering questions and resolving concerns professionally.

+ Process orders, assignments, and customer requests accurately and efficiently.

+ Enter and maintain customer information within internal computer systems.

+ Provide customers with pricing, product, and delivery information.

+ Respond promptly to customer inquiries and service request...