Position Overview
Description We are looking for a Customer Service Representative to join our agriculture team in Woodridge, Illinois in a contract role with permanent potential. This position serves as a key point of contact for customers and sales partners, ensuring orders are handled accurately and inquiries are resolved with professionalism. The ideal candidate is organized, responsive, and comfortable managing a high volume of order activity, calls, and account details while delivering a strong customer experience.
Responsibilities:
β’ Serve as the primary contact for customers and sales representatives, providing timely support and guidance throughout the order lifecycle.
β’ Process and oversee orders from initial entry through final resolution, including confirmations, updates, tracking, returns, and claim follow-up.
β’ Complete daily work in the order management system and B2B platform with a strong focus on accuracy and efficiency.
β’ Maintain account and order accuracy across...