Position Overview
Description We are looking for a dependable, detail-oriented individual to support customer interactions and office coordination for a long-term contract position. This role focuses on delivering prompt assistance to callers, managing order information accurately, and helping maintain smooth day-to-day administrative operations. The ideal candidate brings strong communication skills, a service-minded approach, and the ability to handle both phone-based support and clerical tasks in a fast-paced environment.
Responsibilities:
β’ Respond to incoming customer calls courteously, providing clear information and resolving routine service questions efficiently.
β’ Place outbound calls as needed to follow up on customer requests, confirm details, or provide status updates.
β’ Enter customer orders and related data into internal systems with close attention to accuracy and completeness.
β’ Support front-office administrative activities to help ensure daily workflows remain orga...