Elevate your career as a Shipping & Customer Service Coordinator in Montreal, QC, focusing on order fulfillment and customer interaction in a full-time role. Drive logistics success while managing priorities in a dynamic environment.
In this on-site position, you will process customer orders, coordinate shipments, and maintain clear communication with clients regarding their order status. Your organizational skills will be essential in resolving shipping issues and collaborating with warehouse and sales teams to ensure accuracy. You’ll be pivotal in preparing shipping documents and generating operational reports.
Key Responsibilities:
• Manage customer orders from entry through final delivery
• Coordinate shipments with logistics providers
• Communicate with customers about order updates and issues
• Resolve shipping discrepancies and manage returns
• Ensure accurate record-keeping in ERP systems
Requirements:
• 2+ years of relevant experience in customer ser...