Description
Summary:The Customer Service Associate I position provides Simply the Best customer service at all times. This high volume service position will allow you to engage your customer service skills by delivering prompt and accurate answers to Equipment Finance customers.Duties and Responsibilities:

+ Answer inbound calls from Equipment Finance customers.

+ Obtain data from each caller to research and resolve issues relating to servicing issues including payment inquiries, account information and other service related matters.

+ Review and follow-up with resolutions regarding customer’s concern/question

+ Performs other duties as assigned

Basic Qualifications:

+ Minimum of 1 year of customer service experience required

+ High School Diploma or GED


Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
No

Workplace Type:
Office

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