Customer Service Specialist (100% Remote – NY/NJ Residents Only)
Location: Remote (Must reside in New York or New Jersey)
Schedule: Monday–Friday | 8:00 AM – 5:00 PM
Employment Type: Full-Time
About the Role
We are seeking a detail-oriented Customer Service Specialist to join a growing team in a fully remote environment. This role is ideal for someone with strong customer service experience, SAP knowledge, and experience in order processing. You will serve as a key point of contact for customers, manage sales orders, support the sales team, and collaborate with internal departments to ensure a seamless customer experience.
Responsibilities

+ Process and manage customer sales orders accurately through SAP

+ Enter and track orders from receipt through fulfillment

+ Build and maintain strong relationships with customer accounts

+ Communicate effectively with customers regarding products, orders, and inventory availability

+ Re...